Hotel Gloria de Sant Jaume

5 stars simply don’t do justice to the incredible experience we had at this hotel. This hotel redefines hospitality with its incredibly thoughtful and attentive staff. Their attention to detail was nothing short of extraordinary — it’s truly their superpower. They took care of every simple thing with great attention, like every morning and evening, our favorite tea would arrive within minutes of calling, without us having to repeat our preferences even once. They even remembered the cereal my son preferred and made sure it was always sent to our room. These may seem like small things, but they made a huge difference and showed how much they truly care. The team was incredibly helpful with the valet parking and went out of their way to help us plan our stay at Mallorca. Every interaction was warm, sincere, and left us feeling incredibly well cared for. We’ve stayed at many places, but this was by far the best. It wasn’t just a stay — it was an experience we’ll always remember. If you’re thinking about booking here, don’t hesitate. You’ll be in the best hands.

Great location in the heart of the old town. The hotel itself is beautiful, in a large spacious old building, yet with only a small number of rooms so you feel the personal touch. The facilities are all excellent - rooftop pool, underground spa, bar and restaurant. The staff are what made our stay truly wonderful though - frequently going above and beyond whether it be unloading the car of all our stuff; the free welcome cocktail at the bar; helping us book restaurant recommendations and calling the restaurant to explain when we were late; booking taxis; sorting out the wifi connection so we could connect our baby monitor; the little teddy bear gift for our son; and just generally being so friendly and super attentive the whole time.

My recent stay at this hotel was exceptional from start to finish. The hotel is located on quiet street in the centre of old town - it's spotless, with a lovely breakfast each morning, a stunning spa/pool area, and beautiful features like mosaic floors and high, wood-beamed ceilings. The bar and restaurant are super. However, it's the staff who made this one of the best hotels I've ever stayed in. They can't do enough to help you - from the introductory tour, the daily recommendations on places to visit and eat, the little biscuirs left in the room each evening. They go out of their way to give each guest their undivided attention. You won't regret staying here, five star luxury.