Hotel Golden Park Budapest

The images say more than words. I have booked a double room with 2 single beds. The hotel caused a reaction at the first look in the reception, the lifts with gums stacked on the floor, the room assigned, not war welcoming. Perfect location but... the images are from the room at the first entrance, magical experience, we had to find another accommodation for our arrival in August.

Horrible horrible idea to stay here. A complete ripoff. We were there in high summer season and they had no air conditioning. The thermostat was showing 35 degrees. We went downstairs to ask them to fix it or at least provide us with a fan. They said they cannot do either - of course in an indifferent manner. So we decided to check out and go to another hotel. Afterwards they flagged us as a no show on Booking, so not only did we pay the fee for the night upon arriving at the reception, but they also withdrew it once more through Booking. After about 4 phone calls with Booking and Booking employees' attempts to get in touch with the hotel and have them send the money back, still no success. Never will I ever again stay there. Not to mention, rooms not especially clean and some of the stuff unfriendly.

We only spent one night at the hotel. The conditions were very average: no toilet seat, from which there was an unpleasant smell, no heating, which made it cold in the room, dirty bedding from lipstick to lips, half-torn curtains. Furniture that needs to be replaced or repaired. Not only that, returning to the hotel, after leaving our things in it, we found the door completely open. Fortunately, nothing was stolen, but we went straight to the reception and you in the reception, worried and nervous, could not explain to us why and how it happened. They explained that they had a lot of reservations that day and allegedly confused the room and gave our room to other guests. We suspect that these newly arrived guests left the door to our room open due to shock and disapproval after getting the occupied room. This does not change the fact that no one knows what happened to our room and the things left inside at that time. The reception did not work, in such a situation it should react appropriately and intervene so that the guests remain confident and not afraid. Another disadvantage was that the cleaners entered our room at 10.44, where the check-out takes place until 11.00. I don't recommend this place.