Hotel Goldene Traube

We absolutely loved our stay in one of the studios. It was spacious, comfortable, and ideal for a long stay. The staff was incredibly helpful, greeting us with a smile every day. The manager is truly impressive—hardworking, multi-talented, and always ready with quick solutions. On our first day, he even shared great tips on places to visit. The buffet breakfast was excellent, offering a wide variety of options. We dined at the restaurant one evening, and the food was delicious. Check-in and check-out were smooth and hassle-free. To top it all off, they gave us a bottle of apple juice as a gift—a thoughtful gesture I’ve never experienced at any hotel before!

Unfortunately a very disappointing experience! We visited Goldene Traube in Tramin while it was raining and hoped to get a table. The place was half-full but the waitress told us to leave and come back two hours later while we were standing outside in the rain with no shelter. She wasn’t rude but definitely not welcoming either. No effort to accommodate us or suggest an alternative. We left feeling very unwelcome. As guests visiting from Germany, this was really disappointing, especially compared to the warm hospitality we experienced elsewhere in South Tyrol.

We only wanted to have a single drink here, but apparently that’s not allowed in this restaurant. After we said we didn’t want any food, the staff started behaving very inappropriately — they tore the paper tablecloths off our table, nearly knocking our belongings to the floor, and told us, “We’re a restaurant, not a bar.” We offered to leave if it was such a problem, but they told us not to. However, we definitely should have left, as the whole experience ruined our mood and appetite — and the drinks were honestly pretty disgusting.