Hotel Gran Fornells Thalasso & Spa

We stayed here for our wedding. The staff were super nice. We got upgrade. They gave us free champagne. We hosted our welcome drinks on their new rooftop. The staff made a great effort. Breakfast was fantastic. The location is truly beautiful. If you have a sea view room you get to wake up to a beautiful view every day. Being next to the sea was lovely it’s a 30 minute drive to the airport.

Absolutely amazing hotel in a fabulous location. Don’t believe some of the bad reviews you read, this hotel is fantastic and significantly undervalued. We stayed there for our wedding, along with about 70 of our guests. Everyone absolutely loved it and complimented us on our choice. The staff is super attentive to guests’ needs, the rooms have a fabulous sea views with large balconies or terraces, breakfast is delicious and the location is unbeatable in a quiet Cala with dream blue water. They also have a brand new rooftop that’s absolutely worth a visit - or a great place to organize an event. We will come back, and so will our guests!

horrible experience, please don’t book at this hotel. This is definitely not a 5 star hotel, for me it wasn’t even a 3 star hotel. Staff was super unfriendly, they don’t care about you at all and they just want your money. Complains are not taken seriously, they just rolled their eyes at us. Dishes are all dirty, you really have to search for clean plates. food looks like from a 2 star hotel, nothing is fresh. It really ruined our holiday. My blanket was dirty, when I asked the receptionist for a new one she answered “no more blankets today, when you see a cleaning lady tomorrow you can ask her for one” We wanted to lay at the rooftop cause the view from there is nice - after 2 minutes a lady came to us to charge us 100€ per day just to lay at the rooftop. No one told us that this would cost extra. This is a 5 star hotel, rooms are already expensive and we should pay 100€ to lay at the rooftop? This is absolutely ridiculous. Almost every day they forgot to give as towels for the pool or the beach and we had to get them from the receptionist, although they told us at checkin that there would be fresh ones in our room every day. Same with the robes, I always had to get them from the receptionist. Everyone there is so stressed and rude, no one ever asked us if we need anything and how our stay is/ was - not even at checkout- they just want your money.