Hotel Hills Congress & Termal Spa Resort
Sarajevo · Bosnia and Herzegovina · Butmirska Cesta 18
About Hotel Hills Congress & Termal Spa Resort — Luxury Boutique Hotel in Sarajevo
Hotel Hills Congress & Termal Spa Resort is an exceptional 5-star hotel in Sarajevo, Bosnia and Herzegovina. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
Airport view was excellent. Kids would love just looking at planes landing and taking off. Try to get a view if you can. Hotel staff for laundry, room service and daily turn over are excellent. The only downside was that it is too far from the city center and takes 25 min cab ride. We had it reserved via our large travel group. Personally for a smaller group I’d stay near old city
The hotel is great. Room is huge with balcony. Staff is friendly. Food on the breakfast buffet was good and more variety. The minus thing is they didn't provide mineral water, they said we can drink from tab water. And no dental kits, until we ask the house keeping to give us. But we will go back again because I love their breakfast buffet, swimming pool and the huge room they provided.
The hotel has great swimming pools for both kids and adults – definitely a highlight! 🏊♂️👨👩👧👦 But the room experience was disappointing: • Not worth the price – we stayed at cheaper hotels that were much better. 💸 • Bathroom lacked basics – no cotton swabs, no toothbrush, etc. 🪥🚫 • Room key card didn’t work, had to use a physical key due to a door issue. 🔑🚪 • No iron in the room, unlike other hotels in the area. 👕❌ • The safe was broken and couldn’t be used. 🔒⚠️ • Hot water took a long time to heat up. 🚿🥶 • Ventilation in the bathroom was extremely loud, making it uncomfortable. 🔊🚽 ✅ Breakfast was excellent – fresh, diverse, and well-organized. 🥐☕ ✅ Service was fast and friendly, which is a big plus. 😊👏 Overall: Nice pools, great breakfast, and good service – but the room quality, noise issues, and lack of basic amenities don’t justify the price.