Hotel Hisoca Ikebukuro

This hotel truly deserves so much more credit — this is stated as a 4-star hotel but I felt every bit like a 5-star hotel experience. From the moment I arrived, the service was exceptional. The front desk team went above and beyond to make my stay comfortable and hassle-free. Special shoutout to Aya and another lovely lady (whose name I unfortunately didn’t catch) — both were incredibly helpful in answering my many questions and even assisted with my luggage transfers. Their friendliness and positive attitude made a real difference and left a lasting impression. I wouldn’t hesitate to stay here again and highly recommend it to anyone visiting Tokyo.

We took the airport limousine to nearby Metropolitan Hotel, only 5 mins walk thru the hotel. We stayed in the Double Bunk Room (Room 703), which was impressively spacious and well-appointed. The room featured two jacuzzis—one indoors and one outdoors—along with a relaxing wet sauna. Thoughtful amenities such as a room humidifier and Bluetooth speaker added to the comfort and convenience of our stay, making it both enjoyable and rejuvenating. The staff were exceptionally friendly and helpful throughout our visit. The location truly close to train station and bus station with different convenient stores closed by. My family was genuinely sad to leave, and we sincerely hope to return in the future.

Our recent stay at Hotel Hisoca in Tokyo Ikebukuro was an absolute delight, especially as a family of four. From the moment we arrived, we were impressed by the hotel's ability to offer a serene escape while remaining conveniently close to the bustling Ikebukuro station. The first thing that struck us was the incredibly generous space in our room. Unlike many Tokyo accommodations, Hotel Hisoca provides ample room for a family to spread out and relax. We slept very comfortably, with plenty of space for everyone without feeling cramped. The highlight of the room, however, has to be the bathroom. It features a truly massive bathtub, perfect for a luxurious soak after a day of exploring, and a fantastic steam mist room! This added touch of relaxation was incredibly welcome and certainly elevated our stay. Beyond the excellent facilities, the staff service at Hotel Hisoca was truly exceptional. Every member of the team was professional, friendly, and incredibly accommodating to our requests. Their willingness to go the extra mile made our stay even more enjoyable and stress-free. I wholeheartedly recommend Hotel Hisoca to any family traveling to Tokyo. It offers a rare combination of spacious rooms, fantastic amenities, and outstanding service that truly makes for a memorable stay. My only suggestion for the hotel would be to vary the breakfast menu on alternate days. While the current breakfast was good, offering a different menu daily would be a wonderful enhancement for guests staying longer and would add even more value to an already excellent experience.