Hotel Hispania

For a 4 star hotel, this was so disappointing. The halls and overall impression is that the hotel is really worn down, but used to be nice. It’s really annoying that it is allowed to smoke at the pool area, and at the roof terrace the music was like a disco… for an adult cous vacation this is not the place to stay. We had both breakfast and dinner included and that, on the other hand, was really good! No complains on the service either. The hotel is located right by the beach, and that is nice during the day, for a swim, but at nighttime there is a lot of noise… definitely more of a youth area. So if you are 20-30 years old : great place! If not, maybe choose something else.

They up charge for everything: we needed to use the safe, which was 3.50 euros a day even though it was already in the room, a deposit on the beach towels were 20 euros a towel and when we went to check out and were going to go to the beach before our flight we’d have to pay yet another 20 euro per towel cash only deposit. Even thought we had said we already paid a deposit and they talked about how we didn’t understand them in Spanish, which I understand Spanish and knew what they said. Very poorly ran by the younger people. A middle age lady from Cuba was great and very helpful. Great location right on the beach and close to restaurants but they all have promoters or people outside heckling to get you to eat there. Room was ok. The beds were very hard and squeaky, seemed dirty, staff was quite rude. I called to ask if there was soap and shampoo before arrival and they laughed at me, but it was a soap and shampoo in the same bottle, I wouldn’t expect that for a “4 star” hotel. Also when we were checking in two girls said they got all of their items and towels stolen from the beach so be careful. Wellness spa area is also extra, fitness room was very outdated, the pool is in a small corner and isn’t very big at all. I wouldn’t recommend staying here the area in general is very touristy full of drunk Germans yelling. AC also barely worked, and no complimentary water was provided after they said how water isn’t safe to drink there.

I have never seen a hotel worse than this in my life. On our first night, insects attacked us from all over the room. When we asked the reception for help, he told us he could not do anything for us. You can look for another hotel. It was late. After 4 hours, he sent someone to us and asked us to leave the hotel and sit on the street until he finished spraying the room with insecticides. Also, the price was expensive, considering that I paid for two meals. Then I was surprised at lunch that drinks were not included in the price and I had to pay, including water. Unfortunately, it is disappointing and it is the worst experience I have had.