Hotel HM Balanguera

Really good hotel, warm welcome - great staff, chic minimalist rooms. Organised hire bikes for us and helpful with restaurant and sightseeing recommendations. About 20 minutes walk from the old city but it's a pleasant walk and that was no issue. Very much recommend.

We had the absolute best experience here! The hotel was sparkling clean and the room had one of the most comfortable beds/pillows I have ever slept in. The decor was really nice and there were great amenities. Rooftop terrace was great and the sun loungers were so comfy! The breakfast buffet was also really nice and fresh with tasty coffee and food. Most of all, the staff were SO lovely and accommodating, special mention to Sebas who was the BEST! He made sure our stay was perfect and was so helpful with anything we needed. 10/10 recommended.

We stayed there for 3 nights, and were disappointed with our stay for the price we paid. Our room was just above the reception (and breakfast area) and was very noisy (running chairs early morning). Also the windows are not soundproof and we could hear the traffic all night. We had to buy earplugs for the remaining nights. The bathroom is very tiny and not convenient. For a four star hotel, we would also have expected at least a coffee machine and a kettle in the room. A lot of fittings in the room were not properly finished (cables, paint over the sink etc), which was a bit disappointing. Lastly, the location of the hotel is not ideal (a bit far from the city centre). On the positive side, the hotel and our room were very clean. The decoration is modern. And the bed and pillows were very comfy. We didn’t have a chance to try the breakfast, so cannot comment on it.