Hotel Igeretxe

We recently stayed at this hotel hoping for a relaxing beachside holiday, but unfortunately, the experience was far from what you'd expect from a so-called four-star establishment. Let me start with the positives: the location is truly unbeatable. The hotel is situated directly on the beach, offering beautiful views and easy access to the sea. The staff are also very friendly and clearly try their best with what they have. I genuinely appreciated their warm attitude and willingness to help. However, that’s where the good news ends. The hotel itself is in a very poor state of maintenance. Rooms are outdated. Fixtures are broken or worn out, and the entire place feels neglected. This is simply not up to four-star standards by any stretch of the imagination. From mold in the bathrooms to thin, uncomfortable mattresses, every aspect of the accommodation was disappointing. Public areas such as the lobby also appear tired and under-cared for. Even basic amenities that are standard in any decent hotel — let alone a four-star — were either lacking or substandard. If you’re looking for a relaxing getaway, this is not the place to stay. The location might draw you in, but the reality of the hotel will quickly ruin any hopes of a restful vacation. Until serious renovations and upgrades are made, I cannot recommend this hotel.

The only thing this place had going for it was the location and the views that come with it. The staff were just nice enough. Other than this the hotel promises so much more and delivers so little. The list of what this place has to offer is so much shorter than what this place does not have going for it. The hallways are dirty and smelly like animals( even though the property advertise that pets are not allowed) the carpet have questionable stains in the hallways) outside the hotel an unbearable stench of rotten fish like smell emits from goodness knows where. The hotel provides no breakfast not even any water or place to buy a drink. The hotel does not even attempt to provide any facilities in the room in terms of kettle/iron/or drinks in the fridge. We stayed in the basic priced £314.00 for 4 nights with a garden view. I believe that this is an unjustifiable charge for the lack of facilities on offer. I cannot understand how they justify a charge of over £700 per night for a room with a sea view when they offer no facilities (no breakfast, no bar of coffee shop.) they might say they don’t offer food as there is a restaurant on the ground floor which is independent and not accessible through the hotel but rather from the outside (sea front promenade) The AC does not work, and the room gets too hot at night. When you open the windows to let air in you are bitten to death by mosquitoes and have to put up with the fish like smell. We left disappointed and robbed of our money and worse of than that with arms and legs and face full of mosquito bites. The only thing you are getting for the amount you pay is a roof over your head and a bed to sleep in. not worth the money.

4 star hotel has no air conditioning open the windows you will be bitten by mosquitos, very strong smell just outside hotel. Not a best deal.