Hotel Indigo Brussels City by IHG

I rarely write reviews about hotels or restaurants, but this place is too special not to share - this hotel is a true gem in Brussels! First of all, the design is simply wonderful. As we were told, it was inspired by the nearby botanical garden, and you can really feel it. It’s like a small branch of the garden itself - filled with plants, books, natural decor, and what’s even more impressive is that everything is real. There are living green plants and even terrariums- not artificial ones like in many other places. The scent in the hotel is also worth mentioning - both the general aroma and the cosmetics in the room smell so amazing, you’ll want to cover yourself in it :))))) The room has everything you need, including a full ironing set—no need to go ask at the reception like in many hotels. There’s also a bottle you can refill yourself at water stations on every floor - such a thoughtful and eco-friendly touch. The restaurant and lobby have a very relaxed and welcoming atmosphere. The restaurant is vegetarian and offers delicious business lunches prepared by the chef. We also enjoyed a drink at the hotel’s Urban Picnic lobby bar, and I really appreciated how cozy and comfortable the space felt - no stiff or showy vibe, and definitely no feeling of being constantly watched. And lastly, the staff here is incredibly kind and genuinely helpful. You can tell they truly care and want to make your stay as smooth as possible. This hotel truly has a soul- and that makes all the difference. Highly recommended!

Good location, great design, coffee machine in the room, nice smell of fragrances on each floor. Rooms are clean, air conditioned. On each floor there are water stations for gas and still water, which is perfect in the summer heat. Service was very good , especially on reception: helpful, quick. Really enjoyed my stay and would recommend for job or rest tour to Brussels.

The hotel is conveniently located by the Metro station and has been recently renovated. I booked two double rooms, and was very happy with the space and design of my room. But the second room, which was the same price as the first room, was nearly half the size. There was barely enough space to squeeze pass between the bed and the wardrobe. We were less than impressed. Fortunately the receptionist was helpful and changed the room for us.