Hotel Indigo Manchester Victoria Station by IHG

Stayed here for a night and had a really lovely experience. The hotel is beautifully designed, the room was stylish and comfortable, and the location is ideal, right in the city but surprisingly quiet, even with the trams nearby. The staff were friendly, the bar downstairs was great for a drink, and breakfast in the morning was solid. The only small hiccup was that I'd requested a sewing kit, and it didn’t get brought up as promised, so I had to go down to reception to get it myself, which made me a bit late. I understand things get busy, though. Aside from that, everything else was great. I’ve stayed at a few Hotel Indigos and this one definitely held up, I’d be happy to stay again.

I booked this some months ago for a peter kay gig at the AO. Location was key for me as i don't like busy places so didnt want a long walk from the station- didnt drive like we normally would as nowhere to park in manchester it seems. Literally 1 minute from the victoria station so ideal as you can access the arena via thr station too. On arrival we were given our key and we were in a bit of a rush to get to a nearby restaurant for our reservation. Went to the room and immediately my eyes hit a CPAP machine mask on the bed, further glance round and there was womens clothing and medication. Erm lets get out of there. Back down to reception and told the girl who checked us in that the room was occupied. She was shocked and said they were meant to have checked out in the morning. This seemed strange as surely if the lady had, the room would have been cleaned for our arrival. After some time waiting they had another room for us. Beautiful on first look but we just dropped our bag and headed to the restaurant (see vapino review if you want...shocking service, we walked out and ended up at maccys). Returned to the hotel after the gig and had a quick drink in the bar. Only full fat soft drink was pub lemonade which wasnt very nice but whatever. Wine was ok. The room i have doscovered was rather dusty in places. Just before checking out we found a kettle, 4x milk pods water and coffee stuffs. We werent aware they were in the wardrobe and only located a nespresso machine with espresso cups...inside it was somehow dusty. Breakfast was nice. The girl on reception gave us this complimentary, due to the room error, after i enquired the cost (£19.95 each 😬) there was a good selection but little communication, cutlery wasnt set out on tables and we had to hunt/ask for stuff. They do make you poached or fried eggs fresh of you ask the staff and will bring it to your table, but this wasnt communicated very well. Poached eggs were nice too. The tomatoes werent cooked and the mushrooms werent cooked to our personal preference. Cups and glasses ran out quite quick. Not enough staff on in my opinion, as it was very busy. Would we stay here again? Yes we would if we were going to the AO as it is a quirky place and located great for the AO and train station. There is tram noise too at all hours. The price is pretty steep i paid 235 for one night with no breakfast included for that. I would have liked nore time to enjoy the hotel, but that is not on the hotel.

Stayed for a weekend anniversary trip. The hotel itself is stylish with great staff, but there’s a serious design flaw — the premium rooms on the first and second floors face the tram lines on Corporation Street, and the noise/vibration is constant and disruptive. Our first night was sleepless despite earplugs, as trams run until midnight and start again at 6am. Thankfully, staff moved us to a quieter room on the Todd Street side for the second night, which was a huge improvement. Overall, it’s a great hotel, but if you value sleep, request a room away from Corporation Street — Todd Street rooms are much quieter.