Hotel Innsento Health Campus Passau

This is a fantastic hotel with AIR CONDITIONING in a good location. We will be back. First, air conditioning is hard to find in Germany and isn't even a searchable amenity on Booking, which is insane. Temperatures hit 38C/100F in June around our stay, and air con was much appreciated (necessary, I would say). King size bed was massive and comfortable. We had no balcony, but it would have overlooked a street and the parking lot, so it's not something I would pay for. Mini fridge, desk, and kettle were great. But I might have traded some of the room space for a bigger bathroom. It was really tight in there. But the water pressure and temperature were excellent, and all furnishings and fittings were quite nice. TV was giant, as others point out. But without streaming services or the ability to plug in a USB (mounted close to wall), the TV wasn't much use to us. Walls between rooms were good; we didn't hear other guests. But we did wake up to slamming doors in the hallway early morning. But the blackout curtains were awesome, and we went right back to sleep. Cold air and a giant bed will work wonders. Nice linens too. Supermarket next door was helpful (closed on Sundays). But the location was even better than expected. It's over a kilometer to town, but you don't have to walk the busy street. There is an easy path immediately to the river front, and that takes you straight to the bridge and be Old Town. We loved having a peaceful stroll to the city center without having to stay in it (and park in it). Hotel has two types of paid parking. Out front were very small places for €5 or €6 per night, but we preferred the larger spaces and weather protection of the covered parking for €15 per night. Also, quick note that we liked the hotel and town so much we stayed an extra day. Reception helped us with that in the middle of the night. Everyone at reception spoke excellent English and was very friendly. It was probably the best service we have had in Germany. Just so friendly and kind and capable. Loved this place and are already planning a trip back (the town was also even better than we expected).

Very nice hotel, we stayed only one night and the service at the check-in was very friendly. The amenities are basic. They are also pet friendly, but one thing that surprised me was that the menu at the restaurant had no English version. Everything else was ok, we had a good night sleep :)

Basic, but they did an excellent job. The curtains kept light out, the AC worked very very well, and the bed and pillows were comfortable. I'm on a road trip and it's astounding how few places can get these most important qualities so so wrong. And I've stayed at pricier and higher rated places after Innsento that have been just miserable and have left me sleep deprived. The breakfast was also good and had variety.