Hotel Integra Banja Luka

Hotel Integra offers a blend of modern comfort and traditional charm. The rooms are spacious and well-maintained, ensuring a restful stay. Breakfast is exceptional, featuring a variety of fresh and delicious options. The hotel boasts two excellent restaurants: the Italian restaurant/bar with a cozy atmosphere and the traditional restaurant serving authentic local dishes. Evenings come alive with live music, creating a vibrant yet relaxed ambiance. A standout feature is the attentive security staff, who were always ready to assist with parking arrangements, ensuring peace of mind for guests. Whether you're visiting for business or leisure, Hotel Integra provides a welcoming environment and top-notch service. It's a place I look forward to returning to and recommending to others.

The hotel’s location is excellent and that was the only aspect we truly liked. We stayed for three nights over the weekend, during which live music was organized. Unfortunately, the music played late into the night, it was extremely loud, and it was nearly impossible to sleep. Breakfast was decent, but the service was poorly organized. Throughout our stay, only one staff member was occasionally present in the dining area, which resulted in empty food trays and uncleared tables. The coffee served in the restaurant was of poor quality. The staff (with the exception of the kind lady at the reception) came across as unfriendly and disorganized, which further contributed to a negative impression of our stay.

I'm sorry to say that I was extremely disappointed. In the evening until midnight they have live music at the restaurant downstairs, at an extremely loud level. I can't imagine how the people serving there can communicate at such a loud level. So if you want to sleep in this hotel you can do it after midnight... so think before come here. That's why I gave them one star. Unfortunately I saw now other reviews about this issue and the hotel answer that they will find a solution hahaha in 10 months couldn’t. So, to conclude the clients from restaurant are more important than us. No comment about their attitude I will never return