Hotel Isla de la Garena
Alcala De Henares · Spain · Galileo Galilei 18
About Hotel Isla de la Garena — Luxury Boutique Hotel in Alcala De Henares
Hotel Isla de la Garena is an exceptional 4-star hotel in Alcala De Henares, Spain. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
I came from a 2-night leisure trip to visit Madrid. Overall, the room was good, well-organized, and attractive. The bathrooms were spacious and there was a large balcony, while the first-floor rooms had a much larger balcony. The cleaning service was generally good, but I must point out that on my first night the bed sheet was dirty; however, on the second night the sheets were changed and were clean. The dinner buffet was acceptable, although there was a significant lack of food replenishment, the food in general was bland, and there was a limited variety of desserts. The breakfast buffet had a great variety. I did not use the swimming pools, but they seemed inviting, and the gym was simple.
The hotel is near the airport and takes pets. The food and pool are really good. Our room was a bit beat up with the towel rack hanging off the wall. It was really clean. It a good hotel but really needs a major upgrade
Contacted hotel via phone to ask regarding group booking for summer. The operator listened to me and then just hang off the phone. Next calls were not even answered. Quite sad that because of NON PROFESSIONAL operators, hotel might loose potential clients especially when it is a group and not just 2 ppl that would pay 200eur.