Hotel Istana
Kuala Lumpur · Malaysia · No 73 Jalan Raja Chulan 50200
About Hotel Istana — Luxury Boutique Hotel in Kuala Lumpur
Hotel Istana is an exceptional 4-star hotel in Kuala Lumpur, Malaysia. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
My one week stay due to quarantine requirement was pleasant and comfortable. The room was clean though slightly dated. I chose the premium package . The food was served warm ( though a bit warmer would be better, though I understand that the food was served in disposable plastic containers), well presented and tasty. The quantity was adequate. I would recommend a wider variety for breakfast such as local fares on certain days rather than the western big breakfast format daily. A small point, perhaps knife to be included when serving western meat dishes. Overall a good stay and thanks for the warm hospitality showed by your operators, housekeeping and reception staff(when they helped recover my phone).
Loved this hotel. We stayed for 1 week over New Year. Staff were great, rooms were very spacious. Only downside with the room was that we had 2 large single beds rather than 1 bed, but they were really comfortable. Executive lounge was fantastic. I have sever food allergies yet I was catered for every day without fail. Food is stunning and you would think you were in a top restaurant. Pool was well maintained and very clean. Location is perfect to everywhere. All the staff go above and beyond and we would definitely recommend this hotel to everyone.
Awesome stay.. Everything about the service here was impeccable. The location is absolutely amazing. Short walk from multiple party and food spots. A lovely swimming pool and a quaint lawn with a sundeck nearby in the middle of the hotel are very good for relaxing after hectic partying the previous night.. or after tiring meetings, if you're a business traveler. The coffee shop on the lobby level is spacious, comfortable and well maintained. The room I stayed in was large with all amenities as described in the website. Housekeeping was super efficient and very good. Unfortunately, while I was there, some emergency repair was being carried out on a higher floor.. that would be temporary so I did not hold back a star in the ratings.. everything else was so great.