Hotel Jaizkibel

highly recommend a warm welcome great rooms and about 10min walk into the town you won't be disappointed parking under hotel.

We stayed here with a group of friends and discovered that we were charged double the price for the exact same rooms — same dates, same booking conditions. There’s zero price transparency, and when we raised the issue, the manager was extremely aggressive and defensive, refusing to engage in any kind of respectful conversation. We paid €400 per night, and still there was no coffee in the room, no housekeeping between nights, and the staff was consistently rude and unhelpful. At this price point, the lack of basic service is unacceptable. There are plenty of far better options in Hondarribia for a fraction of the price, where you’ll be treated with basic courtesy. We would absolutely not recommend this hotel!

Very disappointing – not worth the price. I honestly don’t understand the positive reviews for this hotel. From the moment we arrived, the staff were cold and unwelcoming. The room smelled musty, the bedding was uncomfortable and clearly not clean (stains on the sheets), and housekeeping had clearly been rushed—there were hairs in the shower and the trash hadn’t been emptied. Noise was another big issue: the walls are paper-thin, and we could hear every word from the room next door. For the price we paid, we expected a much better standard of service and comfort. Unfortunately, this stay was a big letdown. Definitely wouldn’t recommend.