Hotel KLG Altoria

Hotel KLG in Chandigarh offers a comfortable and convenient stay, especially for business and short leisure trips. Located in Sector 43, the hotel is easily accessible from the airport and major city spots. The rooms are clean, well-furnished, and feature modern interiors that give a classy yet minimalist vibe. Guests often appreciate the soft bedding, fresh linen, and good lighting. The staff is generally polite and responsive, making the check-in and stay smooth. However, experiences can be inconsistent. While many guests enjoy the overall hospitality, a few have reported issues like AC malfunctions, occasional cleanliness lapses, or delays in service. During large events or banquets, some visitors noticed a drop in food quality and hygiene. Despite these minor issues, Hotel KLG remains a popular choice due to its great location, decent pricing, and reliable facilities.

I recently booked this hotel for a party, which was attended by almost 70 people. Unfortunately, the experience was marred by multiple issues. First, we found an insect in one of the sweet dishes, forcing us to have it replaced in the middle of the party. What was even more frustrating was the lack of any apology from the staff. Instead, we were told, "We don't make it here," which was hardly reassuring. The problems didn't end there. Later, we discovered a hair in one of the food items. When we brought it to the staff's attention, we were dismissed with the response, "It's your destiny, and in the food industry, this happens." Such a nonchalant attitude towards hygiene and customer service was extremely disappointing. To make matters worse, the overall behavior of the staff was downright rude. From the beginning, we were met with dismissive and unprofessional attitudes. It was frustrating, to say the least For a special occasion, I expected better attention to detail and customer care. The lack of accountability and proper handling of these issues left a sour taste in an otherwise important event. I would not recommend this hotel for anyone looking to host a memorable, trouble-free celebration.

We went to this hotel to see their banquet for our wedding. The manager over there was very rude, disrespectful towards us. I mean when some one is this rude to you when you were just seeing their banquet I hate to imagine their services if we booked them. Not recommend at all. I guess his name is Harjinder or Harjit something like that. Least interested showing us their banquet. If the hotel owner is reading this you need to take strict actions against his behaviour. We went on Thursday 29may,2025 somewhere around 6:30 dear owner check footage and if camera with sound recording see that also.