Hotel La Vega

The LaVega Hotel was beyond our expectations. The staff were so welcoming and kind. Our room was beautiful and the balcony had an amazing view. The food was wonderful with good italian options and seafood. We loved the pool as well as the location. The hotel had a pretty blue and white tiled floor and a terrific garden outside leading to the pool. I cannot speak higher of our stay. My only disappointment was the pool closing at 7pm but other than that I will definitely be back.

We absolutely had a five star experience at Hotel La Vega! This his behind the lovely family operated boutique hotel is fantastic, I encourage you to read it before you visit. Hotel La Vega is located on a hillside close to the Piazetta. La Vega has the advantage of being close enough to the Piazetta for a nice stroll but far enough away, it is very quiet and serene. The family was terrific, the food delicious, our room had an amazing view and was perfect for breakfast. The pool is very large, service on the deck was on point and the employees were very helpful. La Vega was a fantastic getaway for us, we even walked from La Vega down to the Marina. The location was close enough easily access everything we wanted to do on Capri and far enough away we didn't have to deal with noise or the bustle of the tourists. Giovanna was so helpful. She helped with the room, dinner reservations, scheduling our departure, and arranging to send our bags to the ferry on our departure. In addition, she seemed to have terrific advice any time we asked for help. We recommend La Vega and hope to stay there again soon!

My answer: With all due respect, I must clarify that the one not telling the truth here is you particularly regarding the water issue. It was reported on the very first day to the lady at the front desk. However, it seems the matter was completely ignored neither resolved . For your verification, I stayed in room 44, which I am documenting here. Regarding the view, it is undeniable that there are two large trees directly in front of the room, blocking part of the view as was advertised. The promised upgrade never happened. Furthermore, due to an error in your system, I was charged an unexpected fee a week before our arrival without being given any choice. If I hadn’t accepted the charge, probably you would have cancelled the reservation, leaving us without any viable option in Capri due to the short notice. That was not honest, nor fair. Everything will be reported to Google accordingly. I am not the one being dishonest. No further comments. *** We were really looking forward to our stay, but unfortunately, it didn’t live up to expectations. Due to a booking issue, we were charged an extra €200 for a third bed which turned out to be just a sofa bed, not an actual upgrade as we had been led to believe. This felt misleading, especially after being told it was an upgrade in room type. The shower was also a letdown. The water pressure was extremely low, and even after we reported it to the front desk, nothing changed during our stay. Our room was advertised as having a full sea view, but in reality, it was only a partial view with two large trees blocking a good portion of it. To top it off, we were charged €5 for losing one of the spare room keys. While we understand the policy, it felt excessive after everything else. One positive side: the pool area is lovely, very clean and relaxing. The hotel’s restaurant was actually a highlight, great food and good service. Lastly, the location is further from the main area than expected. All in all, a disappointing experience for the price we paid. There are definitely better options in the area.