Hotel Landmark Canton

I booked Hotel Landmark Canton based on a recommendation from Axxxx. Since we arrived on a late-night flight, we learned the hard way that it’s essential to book an extra night in advance if you’re arriving after midnight; otherwise, you might end up waiting in the lobby! While I initially thought the hotel was very close to Canton Tower, it’s actually a bit of a distance away. On the plus side, there’s a seafood restaurant within walking distance, but do be cautious with the pricing as some items are charged by weight (per gram). Overall, the hotel has a more traditional Chinese-style decor. If you prefer something more modern and grand, there are other options nearby that might suit your taste better.

I must say there is absolutely no reason any bathroom should look so unsanitary as this. The hotel is old but that is not excuse. I'm sorry for showing you this but it was one of those things where I was afraid to shower with the mold and whatever was growing.

Our offices in Qingdao and the UK would like to report the following: It all started with a good manager, a very nice woman, with whom we had an agreement which I promptly paid. However, Candy came after us and demanded that I pay again. Fortunately, the kind female manager was present and put a stop to Candy's behavior. Afterward, she went on vacation and that’s when our nightmare began. It seemed that Candy had personal issues with us, which we interpreted as racism. It is important to mention that the night manager was fantastic; he took his time to listen and did everything he could to make us happy when we couldn't shower and our video meeting with Europe got cancelled. After booking this hotel for our employees in preparation for commencing a large framework agreement at the Canton fair, we are now contemplating terminating the process and finding a new hotel partner in Guangzhou for both our overseas staff and local employees. During our stay at the hotel, we had to change rooms 5 times due to various issues: 2 rooms had broken AC units, one night there was a broken refrigerator resulting in damage to our belongings, and two nights where there were issues with the showers. Our two managers were fantastic; they helped us get better rooms while the restaurant staff were lovely. Now onto the problem - Candy clearly seemed disturbed; she threatened us with various actions which disrupted what other professional managers had arranged – those who stepped forward to help by listening and providing discounts during busy holiday periods. We would have had no issue paying half of today's cost if it weren't for Candy’s threatening manner which left us feeling uneasy. We made the decision to check out as long as Candy works here since it makes us feeling unsafe at this hotel. We hope this matter can be resolved without further ado so that all of her colleagues are safe from such experiences going forward. Lastly but not least – big thanks for sending over the fruit plate; it was greatly appreciated. Best regards