Hotel L'Archipel

I have not been a guest at this beautiful property but had lots of interaction with the hotel, as I planned a surprise for my parents' stay. I would like to highlight the professionalism that I have encountered from the first inquiry up to the payment process. I truly felt like the hotel staff is doing everything (!) to fulfill my wishes. Absolutely amazing service attitude and they always replied instantly. My parents loved the surprise in the room and the beautiful decoration the hotel prepared for their arrival. I know that it is the entire team that deserves a huge thank you and I am indeed very grateful to everyone that has been involved. I would like to especially point out Iris from Front Office, who I had been in touch with. She absolutely went above and beyond to support me. Thank you so much! Compliments and kudos to the hotel management for their wonderful staff. If I will travel to the Seychelles myself, this property will for sure be my destination of choice.

Came here for my wife's birthday. A friendly welcome from reception staff. The room was amazing. The restaurant staff were very nice, the food too. The hotel gardens were beautifully maintained, but not fussy. We visited 2 other islands, reception got a boat to pick us up from the beach, very good. We got chatting with the hotel manager, he has a vision of what a hotelier should provide, and he gets right 100%. All round, a fantastic holiday, thank you Hotel L'Archipel. We hope to return to your wonderful hotel in the future.

Disappointing Stay at Archipel Hotel - Not a Luxury Experience My partner and I recently stayed at the Archipel Hotel for our honeymoon and were extremely disappointed with the overall value for money. Despite paying over €600 per night, the experience did not live up to the hotel's claims of being a luxury resort. The most significant issue was the beachfront. The sea directly in front of the hotel was full of seaweed and murky, which was a huge letdown. We also booked an excursion through the hotel to Curieuse Island, which was a complete waste of €200. The tour was disorganized, with no guided tour of the island or its famous giant turtles. The promised BBQ was a generic meal served in a shed with about 40 other people under questionable hygiene conditions, and the beach was unappealing. The snorkeling stop at St. Pierre was equally disappointing, with all the coral dead. A particularly frustrating incident involved our romantic dinner. We were asked to arrive at 7:00 PM sharp, so we rushed back from the beach, missing the sunset. When we arrived, we were told they had forgotten to set it up. The romantic dinner was instead a standard meal with all the other guests. The manager blamed the waitress and refused to take any responsibility or offer any kind of discount. The service was also a major letdown. The reception staff were unresponsive, and nobody seemed willing to take responsibility or provide a clear answer because the manager was never available. Finally, the hotel itself felt half-renovated, with parts of the property having a tin roof, which is not what you expect from a luxury hotel. While our stay was acceptable, it was not the luxurious experience we expected for the price. We cannot recommend this hotel, especially to couples looking for a special, high-end experience.