Hotel Las Trojes

Hotel room is nothing fancy and new, but very clean and well maintained. I must say the hotel location is great. It is very safe area. Shopping mall, many restaurants and bars, and grocery stores are located in a walking distance. It will take about 35 mins to get the Aguascalientes airport without traffic.

It's a family runner hotel. No franchise standards. Some questions or topics that are not in their regular day, take a bit longer to be solved the hotel is contemporary, old fashion but nice to navigate. Good service, clean , open spaces small. We loved the location and the outdoor area. Has a very nice pool and wonderful gardens. I highly recommend to come with enough time to enjoy the pool area. There is enough free parking at site and . Bell boys and receptionists are very kind. The rooms are standard and basic: bed, shower (no bath), closet, tv, desk . Extra points for garden view. We really appreciate the 100% free smoke hotel . The soap given as amenity is amazing, nice smell and texture. The vibe is like going back to the 70s on family resort. It was very nice to see many families enjoying the pool and having a good time There is a very nice jacuzzi onsite but it's only to be used one hour per guest and you have to book the time upfront and if you want to use it more time, you have to pay $200 pesos . I asked for my invoice at check out, and they denied a printed copy, the lady in front desk said she would mail it to me, but still I have not received it. I also asked for my tax invoice for the pool food consumption AND they deny me the invoice because it was the last day of the month. Be sure to pay full your pool bar bills , even though they have your room number , they will call you at 11pm to ask you to go to restaurant to pay. Bills will not be charged to your room bill.

The hotel and staff are nice. I had to change rooms after I got settled in due to the AC not working, but that was no big deal. Some amenities are NOT readily accessible . You have to schedule time in the jacuzzi (if available). I you stay here, don't plan to use the large jacuzzi without jumping through hoops. I can't tell you how the jacuzzi is, because I couldn't access it.