Hotel Lava Beach
Puerto Del Carmen · Spain · Calle Marte
About Hotel Lava Beach — Luxury Boutique Hotel in Puerto Del Carmen
Hotel Lava Beach is an exceptional 5-star hotel in Puerto Del Carmen, Spain. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, fly fishing, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.8 / 5
We had a wonderful time - we were here for a brief mini moon and the hotel was gorgeous. Really quiet location, lovely pool, loads of facilities. Also, for an all inclusive, excellent food options. Different each day, felt very high spec, lovely drinks choices. And everyone who worked there was just really lovely, we had a wonderful time and felt very treated. We’ve recommended to all our friends to go if they visit Lanzarote!
Beautiful place, very clean. Staff were extremely helpful and friendly especially in reception. In my opinion a couple of issues let it down. One of these issues were the chairs, probably OK for men but not for a woman of 5ft 3. They looked aesthetically pleasing but not at all comfortable. The other main issue was at dinner. I think in a 5 star hotel you shouldn't have to pay to have water at your table. Dinner was a buffet service and there was plenty of choice but not necessarily things that went together. The chef that was cooking on the hot plate needed to be more friendly and cheerful, didn't speak much English and was very sparing with his portions. There was a lovely roof top bar with a great view but was only open on limited days which was a real shame, also no toilet which meant you needed to get in the lift to reception if you needed the loo.
The hotel is not worth 5 stars. At first glance, it might seem like it is, and some services are indeed 5-star quality. But the overall feeling is more like 4 stars. Loud music in the evenings until late is allowed, but a child playing in the pool… that’s not! We asked the lifeguard if we could use an inflatable ring and were given permission, only to be told the next day by management that it was not allowed. Maybe that’s still understandable (we can go along with that), but even playing with a small ball wasn’t allowed, and on the last day we were even told that “playing” of any kind was not permitted! The hotel isn’t just not child-friendly — it’s outright child unfriendly! They should position themselves as an adults-only hotel. Then we would have booked something else! Such a shame, because this really put a damper on the joy of our vacation.