Hotel Leegerpark

We just enjoyed a wonderful short break at this hotel, where everything was just perfect! I would like to highlight the friendliness of the entire staff, the ideal location overlooking the park, and the extremely well-maintained grounds – everything was immaculate. We would love to come back, it's simply wonderful.

Addendum 6/25/25 You 'forgot' to post this in your reply, which we just received by email: "... Should you notice any issues during your next stay in a hotel or vacation rental, please address them directly at the accommodation. As already mentioned, only the person who speaks can be helped. Or, as you write below, "complaining at a high level?" Our reply to you: Mr. Jürgens, It's interesting that you only contacted us after publishing reviews on Google :) ... Your "arrogance" and already clearly "self-important demeanor" displayed on site, which my wife and I can attest to, are now clearly demonstrated in the lines you sent, and simply confirm the impression we had of you during our stay – and that really has nothing to do with the "North German/East Frisian reserve" that all the other people we encountered in shops, restaurants, and snack bars displayed. They were extremely friendly, very natural, and always very concerned about the well-being of their guests/customers. You must be embarrassed about the Prosecco yourself. Self-reflection is unfortunately not something everyone is born with... Letter to the owners, no response to date (more than a week) despite inquiries (!): Dear Sir or Madam, "We are open to every suggestion from our guests and always ensure that our visitors and regulars never get bored with new ideas." (according to your website) We stayed with you in your apartment/maisonette for 5 nights and would like to give you direct feedback instead of posting our opinion directly on various platforms as usual. First of all, we would like to highlight the great breakfast and especially mention the extremely friendly and hard-working young lady. You have found a very special employee, and we hope you are aware of this and will be honored accordingly. From your side, however, it would be appropriate, when meeting your guests—at least that's how we experienced it—not just to greet them briefly, if at all, but also to ask how satisfied they are and how they enjoyed their stay. It would also have been appropriate to proactively inform guests that the hot water had gone out in the morning and not simply leave them unprepared for a cold shower, then have them ask themselves what was going on, and then not even offer an apology or a small gesture of goodwill. In our apartment itself, we had asked if there were at least footstools for the rather uncomfortable Wicker chairs could have been provided, and your staff member thankfully brought one for us. The shower itself is very nice, but the water pressure leaves a lot to be desired. There are no hooks in the bathroom for the towels, and the towels themselves could use some replacing. When we arrived, the ashtray on the balcony was overflowing, and when we informed your staff member, she was somewhat surprised that this might be a problem/bad impression. Although you have the option to listen to radio stations on the TV, it doesn't work, for some incomprehensible reason. Your restaurant terrace is beautiful, and we even ate there one afternoon. My wife's crab soup, with only a half-filled plate, was a bit of a disappointment for the extremely high price. You might consider this a "high-brow complaint," but since your hotel gives the impression of something "high-class" (see, for example, the top-design furnishings by Rivera Maison), which is appropriate, we wanted to offer you a warm welcome. Please pass this on in this way, since we paid over 1000.00€ for the five nights.

If you like absurd twists and turns and want to feel like you're in a Franz Kafka story, you shouldn't miss this hotel. We spontaneously booked the last available apartment for the fall break. Upon arrival, we discovered that some of the promised amenities were missing—but what the heck, a dishwasher and minibar weren't that important to us. The fact that our toilet flush took on a life of its own after the first use and pumped water nonstop didn't spoil our mood either. We were determined to enjoy our vacation, especially since repairmen were quickly called. Until then, we were told that as a temporary solution, we should flush the toilet several times in a row; with luck, the noise would stop. Two days and two repairmen's visits later, the problem had unfortunately worsened, and we were now unable to flush at all. When we called to ask what was happening, the hotel manager was rather annoyed: He had called the specialist company; he didn't know when they would arrive. So we went over to the main building to use the restaurant's restroom. There, we ran into the hotel manager himself, which wasn't ideal because we made the mistake of asking him for his ideas in this unfortunate situation for everyone (no one can help it if the technology breaks down, it's just that maybe you have to go at night, and then cross the street to the restaurant in your pajamas in the wind and rain...). Before we could make our point, he loudly interrupted us: He was getting annoyed, he'd done everything in his power, there weren't any other rooms available, so we should just leave. Um... Excuse me, what? I had to pinch myself for a moment because I wasn't sure if I was still on vacation in Greetsiel or hadn't actually landed in a novel by you-know-who. We pointed out to the manager that, while we understood his annoyance, we had paid a lot of money for the apartment, not to mention the long journey and precious vacation days. He then offered to bill us only for the first two nights, during which we would have enjoyed the full service, and the remaining costs would be refunded upon departure. Our decision, as we still had the option of waiting for the company. We packed our bags that same evening. Firstly, after the previous failed repair attempts, we couldn't count on having the luxury of a functioning toilet again. Secondly, having to endure public yelling from an overwhelmed host is hardly conducive to relaxation. As we left, the hotelier suddenly backpedaled and presented us with a bottle of wine as "compensation." He never offered an apology until the very end. Instead, he boasted that he used to work in a management position for a major car manufacturer and didn't actually need the job of hotelier. To top it all off, he added that in all his years, he had never experienced anything like what we had experienced – someone making their vacation happiness depend on a flushed toilet.