Hotel Lungarno Lungarno Collection

Exceptional five-star hotel! We were greeted by Matteo who provided me and my other party with two lovely (river view) rooms. I believe the hotel is owned by the Ferragamo family, and the entire hotel including the rooms, were decorated lovely including fine (high count) linens and Ferragamo toiletries. The staff ensure your hotel stay is exceptional. Matteo provided recommendations for restaurants to dine. Paulo (front desk) was very attentive as were other hotel staff. Buffet breakfast was expansive, high quality, and yummy! Hotel was conveniently where you could walk to shops, museums/botanical garden, restaurants, and more! I highly recommend this hotel and look forward to returning again!

My wife and I had a wonderful stay at the Hotel Lungarno. The property is beautiful, the staff are gracious and accommodating, and the location is flawless. Special mention needs to go to Lorenzo for his outstanding service. When we checked in (a little early), Lorenzo let us know that our room was not quite ready. This was no issue, since we had reservations at a nearby restaurant. When we told Lorenzo, he literally walked out out of the property and down the street with us to show us where the restaurant is. We were simply blown away by such an act of unsolicited kindness. Their breakfast was also fantastic and had a wide array of delicious options. I highly recommend this hotel.

Luxury, But Missing the Mark There’s no doubt this is a Small Luxury Hotel — the property and room had all the hallmarks of elegance. The location was excellent, and once we figured out how to navigate Florence’s driving restrictions, parking was smooth and well-handled. That said, the experience didn’t feel entirely authentic. While our room was beautiful the — little touches felt more fussy than functional. What really impacted our stay, though, was the elevated bathtub. It made showering awkward and stepping in and out— we both nearly slipped multiple times. We also struggled to find a spot in the hotel to truly relax, and street noise at night made it hard to sleep. Surprising given we were on the 7th floor. Breakfast was fabulous and the staff were very kind in making dinner recommendations and steering us away from tourist markets. A luxurious property, but with a few missteps that took away from the overall experience.