Hotel Madera

Hotel Madera was our saving grace!! After spending 11 hours in the airport to no end (our flight ended up being cancelled at 2 AM after several delays), Hotel Madera was able to accommodate our family of five with a check in at 4 AM!! We called several hotels and no one would take us early. The front desk staff was super friendly and accommodating. When I booked this hotel, I had no idea what the hotel would look like or what area of town the hotel was located. We were so tired, we just wanted a bed. We were so happy when we arrived at the hotel. The hotel was nice, the rooms were clean and big, and the hotel was located in a nice area of town. Thank you, Hotel Madera, for being our beacon of hope at the end of a long day.

The curtain does not block out any light and it wakes you up. It couldn’t even block out the lights on the buildings at night. The room is nice, clean and modern, but there’s no mini fridge for your leftover Astoria or microwave to heat it up. The location is great. The service at the restaurant downstairs is very good. Good free drinks at 5 pm sometimes.

BEWARE OF THE SCAMMERS!!!!! I hate to leave a bad review for the hotel but you are a reflection of whom you hire Had a wonderful experience with my wife during our stay. The hotel had a perfect aesthetic to it followed up with fantastic restaurant and bar attached to the hotel. The staff were friendly and courteous. Our room was very clean and spacious. We love every moment and it was truly a good pre birthday present. So you could only imagine the surprise I felt when I received a notification from my bank that there was a fraudulent transaction detected. There were multiple fraudulent charges to my credit card from the "valet parking" provided by the hotel that I paid for which was the outrageous price of $55 a night but I obliged. The only time I used this credit card was at the hotel for parking for exactly one night. This was not my primary card so I know for a fact it's an associate of the hotel. This person charged over $900 paying phone, utility and Amazon accounts. Whomever is charging hard working people's credit cards to pay off their bills is a low life individual that will never get anywhere in life. I pray that justice is served and no one else has to encounter what I had to during my vacation.