Hotel Mamela

Our stay at Hotel Mamela was unforgettable, and we will always treasure it because everyone went above and beyond to welcome us on our honeymoon. My family has always loved staying at Hotel Mamela, and twenty years later, the current generation who works there is just as stellar. The rooms make you feel like you are a movie star. Special mention to Francesco for arranging a beautiful tour of the Blue Grotto for us and helping us choose a once-in-a-lifetime dinner! You can easily stay in the pool overlooking the whole island all day, and the breakfast is perfectly fresh, overlooking a gorgeous view.

Great location…can walk anywhere just about! Hotel was very nice especially and the pool over looking Capri….most other hotels don’t have a nice pool and this one was really great…so relaxing and can spend the whole day by the pool and has the restaurant there also. Really enjoyed this hotel. Stayed with our family and everyone loved it. Service is excellent!

I just got back from a one week stay at this glorious hotel. Everything was wonderful about this hotel. The rooms were clean and spacious, the food was good, the pool was good, the staff was good. The reason I gave this a 4 store was because of one particular member of the front desk team, Alexandro. He was extremely incompetent in every way. One example, I was having a dress delivered to the hotel (most hotels leave items in your room, but they do not). When I came in at end of day (they delivered in the morning), I asked if it had been delivered. He said no. I asked him to double check as it was supposed to. He briefly did and said no. I had to go all the way back to the store, have them call the hotel and confirm they delivered it in the morning with the hotel, then walk back to the hotel only for him to say he still didn't know. One of the women at the desk interrupted and said yes it was there (and literally right behind where he was standing). He never once apologized for wasting our time etc. Another example, we checked out and gave him our key before we left. We got a message shortly from someone else at the front desk after asking if we had left the key. We said yes and told them we left it with him. I have many more examples but bottom line, he should not be working there as he does not know what he is doing. Secondly, we asked the concierge to help us make several reservations for dinner, beach clubs etc. They could not get us any. We ended up getting our own. Also, one of the other hotel concierge actually helped us get into one we wanted. I don't think they have any pull anywhere which does not help if you want to get in anywhere in Capri. BUT, I would definitely stay there again, I would just avoid Alexandro and make my own reservations as the hotel itself is definitely lovely.