Hotel Mariotto Am Burghof
Loerrach · Germany · Herrenstraße 3 Loerrach
About Hotel Mariotto Am Burghof — Luxury Boutique Hotel in Loerrach
Hotel Mariotto Am Burghof is an exceptional 4-star hotel in Loerrach, Germany. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.7 / 5
The best friendly hotel in Lörrach. Amazing staff and coctkails first class.
Most definitely the worst hotel in Lörrach. We have tried pretty much all others in Lörrach and nothing is as run-down, dirty and badly kept. Let’s not even talk about service. There is none. Reception staff was not helpful or friendly at all. - reception closed at check out time - public hair in the shower - mildew everywhere Blind was broken. We asked for another room but were told that it was not possible. When asked for our money back we were also told that was not possible. The worst part is that the staff does not care about the customers. The location and the room have huge potential - but the staff and owners obviously do not care. The only reason we stayed here is because all other hotels in town were fully booked. Stay away from this place!!!
The service was terrible, no phone to call the reception and no one at the reception most of the times. Very poor hygiene, and no bare minimum of the facilities that should be in any hotel room. Room service didn’t show up except by the time of check out. Value for money is too high for such poor service. No Wi-Fi which is terrible. I wouldn’t recommend the place to anyone.