Hotel Mediterraneo Benidorm

We arrived as a party of 10 late at night and were greeted with a smile with the man on the service desk. Checked in (5 rooms total) with no issues and were told they had saved some food for us as we were late arrivals. It was a lovely touch as we'd been travelling all day and none of us had eaten. Rooms were comfortable and spacious, had good, comfy beds and a small sofa and chair. We also had a balcony with two outdoor chairs and a table. The bathroom was also nice and spacious and had a really good shower and bathtub. Facilities in the hotel were also really good. We stayed All Inclusive so we had access to three buffet meals a day, all really nice with different selections every day (breakfast had different pastries and cereals each day, plus the usual cooked breakfast options, dinner and tea had a full grill section different every day which was fantastic - great variety) There was also a snack bar out by the pool which did family friendly options like pizza and burgers. Also nice. The pool bar was good and the indoor bar was cosy. The all inclusive drinks selections weren't huge but it was enough to keep you going, including a "Cocktail Of The Day" The staff were all very friendly and attentive. I would definitely visit again The only real negative I can think of is the rooms didn't provide a kettle. Apart from this though, all was fantastic. Thank you

This hotel is just beautiful, the rooms are spotless and very clean. The entertainment team Lupe and AquaGym (standing joke between us) work their socks off to keep everyone happy and entertained, they don’t get enough credit. I definitely think they need a pay rise. Good selection of drinks on the all inclusive deal. The bar staff are so friendly, I would like to give a shout out to Miguel, Jesus and Julian first class service always with a smile. (Jesus I hope you get yourself a good handbag since you loved mine so much) The maids were so nice and they made our room up everyday. Now for the negative! The food wasn’t good at all, they seem to cater a lot for the Spanish holiday makers. I know everyone has different views on the food but for us as a big family group of 10 no one of us like the food. Would I go back ABSOLUTELY but I’d so self catering.

Do not stay here. We arrived here with family, 12 of us in total and paid for all inclusive. Food was sub standard and repetitive. The all Inclusive drinks package is awful. 1 option for a beer, and a few local spirits. They offer you an option to upgrade which was €280 extra, but there was absolutely no difference. No cocktails on the all inclusive, not many options for kids for drinks, snacks. The snack bar has the same few items everyday. There was two members of staff who were honestly brilliant. But the remainder spoke to you like your were in their way and just pure ignorant. I asked the bar staff on day 1 what difference is there if I upgraded to all inclusive + and was told to go and ask the front desk for a list, to which i was then told to check behind the bar there’s a list. Honestly no one wanted to help with anything. Entertainment for kids is horrendous, usually there is activities on for the kids around the pool however there wasn’t. The life guard wouldn’t allow any sort of inflatables in the pool for the kids. All in all, the worst experience I had in Benidorm in over 5 visits. Would never stay here again.