Hotel Metropole

I had 2 beauty treatments as a non guest at the Metropole, I stayed at a nearby hotel, so I can only comment on the beauty treatments I received. I have had facials and massages in different countries, and my massage here was one of the best I've had. I was taken promptly at the arranged time, and had an excellent deep tissue massage, the staff were very professional and very nice. next time I'm going to book a longer session if possible. Thanks again.

I do not recommend booking Basic and Classic rooms as these rooms are quite outdated and need renovation. Only key members of the hotel staff such as managers speak English - You will have to use Google Translate a lot if you do not either speak German, French or Italian. The pools and treatments are top notch! The hotel has a lot of free fun events such as stargazing, bicycle trips, aqua aerobics etc. The food was amazing - I recommend booking a stay with full board. Be mindful that there is a dress-code for lunch and dinner which is quite nice. The WiFi is quite slow and the signal is spotty in most parts of the hotel - be mindful of this if you need internet during your stay. Overall: I would probably visit again next year.

The worst hotel of GB group I have been so far. It was my first time and while checking-in no one explained me anything about hotel. Find out yourself. Personnel is not helpful, actually they are few, so rushing around and not friendly at all. When I tried to have breakfast in the robe (it’s written in brochure, which by the way was in Italian though my name doesn’t seem Italian, that I can), a man told me in a rude manner that I cannot and should stay outside ordering to the waiter. But ordering what? There’s no menu, at the end waiter arrived with half of the things I don’t eat as that’s how he understood me. No comments. Oh, and at the check out you just pay, no one is interested if you liked your stay or not. Tried once, will not come back. There’s Trieste&Victoria and due torri with excellent service and hospitality.