Hotel Miramar

Hotel is set in a beautiful garden which is situated on a clifftop overlooking Bournemouth beach. The rooms are clean, spacious and reasonably comfortable, although the double bed is actually two beds pushed together, so I have taken a star off for that. Reception staff were friendly, welcoming and helpful. Breakfast is not included and is quite expensive at £17.50 per person. There is a good choice on the menu including Full English, smoked haddock with poached egg and kippers. On the negative side, although we were told we did not need to book, the staff seemed flustered when we arrived and there was only one table that could accommodate a group of 4 guests. We were asked repeatedly our names and which rooms we were in by 3 different staff, the service was very slow and the dining experience was not as relaxing as it could have been. The portion size was adequate. The hotel has a bar, the prices were quite high, but you could choose to sit inside or out on the pretty terrace which had a spectacular view out over the sea. There was a function on our 2nd and one of our group was subjected to a lot of noise from the disco below their room. Our Seaview room was quiet after midnight but there was quite a bit of noise from the terrace bar before that and also very early in the morning due to staff activity. On the whole we had a good stay and I would recommend the hotel.

We have stayed at the Miramar hotel several times before and enjoyed our experience every time. This time was no exception to that theme, but just wanted to thank the staff and hotel management for the way they sorted out an issue we had with the shower in our room. We informed reception of the issue, and were promptly moved to another room with an upgrade! This was excellent customer care and we will certainly be returning. Once again many thanks.

The quality of our stay was undermined by the outdated decor, soft beds, and tired furnishings within the assigned room. This outcome was unexpected, particularly in light of the room rate and the hotel’s self-assessed star rating. In contrast, the public areas of the hotel were well-appointed and aesthetically pleasing, and the staff exhibited a commendable level of politeness and helpfulness. Additionally, the gardens, which provided a pleasant view of the sea, were well-maintained and provided a restful area for reading and conversation etc. Although breakfast was not included in the room rate, it presented a good selection of food accompanied by very good service.