Hotel Nacional Inn Ubatuba Praia Das Toninhas

Great service, great location, awesome breakfast. Worth every penny. The beach is not crowded, you get to have chairs and an umbrella. The grounds were well maintained. One thing I have to say is that I found it difficult to get a hold of them over the phone but the rest of the experience was very nice.

Nothing to complain about…beautiful hotel right in front of a private beach. The kiosk at the beach was great and all the workers are really friendly.

My family (wife, 6-year-old daughter, and I) booked an oceanfront room at [Nacional Inn Ubatuba expecting a relaxing stay, but a dangerous incident ruined our trip. Around 11:30 PM, while my daughter slept, my wife heard a loud pop from the bathroom. Stepping into the dark hallway, she cut her foot on glass from a shattered glass door separating the hallway and bathroom, which had spontaneously exploded due to a faulty hinge. Glass covered both areas, posing a severe safety risk, especially for families. I can’t imagine the danger if my daughter had walked to the bathroom.I reported the issue to reception, and staff took 30 minutes to clean up two buckets of glass. During cleanup, we saw a cockroach, adding to our discomfort. We were moved to a neighboring room with a smaller bed, disrupting our night. Shockingly, management never apologized or checked on my wife’s injury. At checkout, they admitted this “sometimes happens” but offered only a $160 Real discount after a 20-30 minute call with their off-site financial department, despite our expenses, including a pricey dinner the previous night.This negligence is unacceptable. The hotel must replace these hazardous doors and improve cleanliness and guest care. Management’s dismissive attitude left us feeling undervalued. I strongly advise travelers, especially families, to avoid this hotel and choose safer alternatives. This was a traumatic and poorly handled experience.