Hotel Nestroy
Vienna · Austria · Rotensterngasse 7A
About Hotel Nestroy — Luxury Boutique Hotel in Vienna
Hotel Nestroy is an exceptional 4-star hotel in Vienna, Austria. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.1 / 5
We spent two nights here at the end of january and we are actually satisfied apart from a couple of things. Our room on the fifth floor wasn't big, but it was quite comfortable. Maybe a little too hot, we slept with the window open due to excessive heat. The hotel let us use the sauna for free which was a great addiction and restoration after walking for miles in the beautiful city. Breakfast wasn't included with the price but that's fine considering the fact that there are a couple of bakeries just 5 minutes away from the accomodation. The staff was kind, but on check out morning we were abruptly awoken in our sleep by a lady who opened our room. It wasn't yet check out time (this happened at 9am). The hotel itself feels pretty clean (our room was) and tidy but the ongoing restoration (as seen in the hall and the room upstairs) kinda gave it a creepy feel! We misplaced our lift from the sauna to our room and we found ourselves walking among a floor with broken rooms , it felt like a Walking dead set! Lol but nothing too serious we had a good laugh about it. Overall a nice comfortable stay 20 minutes from the city center. Thank you! :)
Pros: close enough to the action & metro and great restaurants/cafes. Cons: service can be improved. While check in and check out were generally fine, we purchased a water bottle and had to pay at reception where the night staff seemed to be inconvenienced to have to assist us with paying for a 6EUR water bottle. Everyone’s demeanor at this hotel is generally blah/borderline rude. Additionally I found the rooms fine enough but the 4th floor while a non smoking floor smelled like old smoke and the sheets were terribly rough. I also found the mattress stiff and not the most comfortable. I definitely wouldn’t stay here again but do like the area.
I have never seen a hotel where you can hear so much outside noise. There is constant noise from neighboring rooms and from outside. There is construction right next to the hotel and the construction equipment starts working at 8:00 in the morning. It is not a suitable location for touristic visits. It would be more reasonable to choose a hotel south of the city center.