Hotel New Belvedere

Lovely hotel with all the amenities we needed. Staff spoke perfect English and were polite and courteous the whole duration of our stay. Parking is secure so I had no worries leaving our car there. Beach is literally on your doorstep and the on site pool is perfect. Room was so comfy, everything felt luxurious and it was very clean. Definitely staying again when we visit next year!

This is a good place to stay with good value for money. The rooms are big, clean and feels luxurious. The junior suite we had for the holiday did not have a balcony, which wasn't a big deal but was somehow unconfortable to dry the towels or swiming suits in the room. The parking place is 35ron per day, for some people it might be awkward but I was aware of it from booking and hotel site. The private pool and private beach are flawless and I fully recommend them. The food is ok, not great, not terrible but even if you are vegan, vegetarian you have some options. Great breakfast and having a dedicate chef to pregare eggs (fried, omlete, etc) was nice. The staff was amazing and client experience was 10/10. Congratulations for the hotel management for the special care and attention to each customer and the strategy addopted.

A 5-stars hotel not comparing to a standard 5-stars hotel. I would rather rate it as a 4-stars hotel. The hotel looks fine, clean and well maintained, great location, right on the beach, the biggest issue would be part of the staff, especially the reception ladies who checked us in and out. Poorly trained in customer care, those kind of employees who need to be helpful and friendly, not because they really care for the customers, but because the manager might be watching. They really are a minus for this hotel. The parking is paid extra even though the accomodation itself is expensive for a city like Mangalia which offers nothing except the beach and the sea. On our last day we were told that the parking is available until 2 pm, not later, so we had to take the car out and return to the beach. The room was big and clean, with a very nice sea view. The toiletries are not changed on daily basis, so we had to use our own on the second day. The room’s terrace needs to be cleaned as well on daily basis. The hotel has a private beach which is great, especially now when we’re living special times and the distance is so important. Overall, a 2 nights stay is perfectly fine, with goods and bads.