Hotel Palacio Ca Sa Galesa

Recently, my wife and I stayed at the hotel for our honeymoon. We spent 6 days there and can say without hesitation that it was the highlight of our trip. From the perfect location (about a 2-minute walk to the cathedral and roughly 500 meters from the parking lot) to the quality of the room — everything was very clean and well organized every day. Since we were on our honeymoon, we asked for recommendations for good restaurants and beaches, and every staff member, without exception, was eager to help us. A special mention goes to the breakfast service, where we were treated wonderfully by Chef André and Sabrina. They did everything they could to make us feel at home, allowing us to enjoy a beautiful meal while always paying attention to the smallest details — like the honey we requested on our first day, which they made sure we had every day after that. Without a doubt, this is a hotel that lives up to all the charm surrounding it, and we will certainly return to celebrate our wedding anniversaries

I recently had the pleasure of staying at the Palacio Ca Sa Galesa, and I must say, this place is absolutely stunning. The decoration is a perfect blend of authentic charm with a touch of contemporary style. The terrace offers an astonishing view, especially at night when you can see the cathedral all lit up—it’s truly breathtaking. The food at the hotel exceeded all my expectations. I had the best breakfast I’ve ever had in Spain here. However, if I ever return to this hotel, it won’t just be for the beautiful decor or the incredible food—it will be for the people who work there. The staff at Palacio Ca Sa Galesa are exceptional, despite there not being many of them. Olivia, in particular, stood out. I saw her all over the hotel, performing various tasks, and she always greeted me with a spontaneous smile, asking if she could help with anything. Her recommendations, both inside and outside the hotel, were fantastic. Then there’s Sabrina, who has an incredible memory. I only had to tell her once what I wanted for breakfast, and she remembered it every morning, even suggesting other options from the menu that we ended up loving. The Spa was another highlight of our stay. It was very clean and nice, and you need to reserve it in advance, which means you get it all to yourself for 1.5 hours. Overall, my experience was unforgettable, and I would definitely come back. The stunning decor, incredible views, delicious food, and, most importantly, the exceptional staff made my stay truly special.

Had better service at 2 star hotels. Great art does not make up for bad service and lack of communication from management. At check-in it was like a conveyer belt. Then when an extremely awkward misunderstanding occurred the receptionist raised his voice to apologize making my medical issue obvious to others guests. I asked to speak to management that night. The receptionist told me she was not available. I was promised that I could speak with her in the morning, but because the courtyard windows are so thin I could overhear the conversation between the two. I reached out requesting information about the spa during my 2 night stay. I never heard back. The room itself was dirty. There was broken plaster under the sink and a dead fly in the bath tub. House keeping cleans it up The second night, but I wasn’t jumping to use it at that point. The hotel is beautiful. But that doesn’t outweigh how they treat their guests or guests or the state of cleanliness of the rooms themselves. I was planning to use the spa, but I was quickly made aware it wasn’t available. When I reached out to management about this gap they never responded throughout my stay.