Hotel Palas Pineda

Today, 13.07.25, I met a girl, Anya, at the reception. She is incredible, kind, beautiful, polite. The service at the hotel is very good! Anya helped explain how to pay the parking fine. This is not her duty, but it was polite! I ask the hotel to give Anya a bonus for her work and inspiration for hotel guests!

We have been coming here for years and always enjoy it. Staff: 9/10 All absolutely wonderful, especially the men on reception. The dining room staff are also extremely friendly and kind. Cleanliness: 5/10 Not good at all. The bathroom wasn't cleaned very well.... especially the toilet. There was also a couple of pubic hairs on my sheet so I slept under my beach towel instead. Accommodation: 8/10 We reserved an apartment. Other than the cleanliness, it was very good. Maybe lacking a couple of tiny details to elevate the rooms to a four star standard but perfectly adequate. Animation team: SHOW 1/10 I hate to say it but tonight I sat through the most amateur 'show' of my life. The team was enthusiastic but this show was uncomfortably embarrassing to watch. Kitchen (we had an apartment): Perfect! A coffee machine would have been welcome but luckily I had brought my own perculator just in case. Buffet: 8/10 The variety of the food is good 7/10. The quality is good 7/10. Dining room staff: 9/10. Pools: 8/10. There is an 'Adults only' pool which is wonderful because the other pools are very noisy. This is a great hotel for families and, despite the minor issues, I would still recommend it.

If I could give this hotel a zero I would . This was a very terrible stay. They were not accommodating at all. We booked for two twin beds they did nothing to accommodate us. We kept checking everyday and it was the same story not possible to accommodate. The room was small the air conditioner did not work at all for our whole stay. We kept complaining everyday they would not change our room. It was in August middle of summer 95 degrees weather with no air conditioner. The worst experience ever!!! Hopefully you will have better luck then me and my daughter did!!! zero star,, no star!!!!