Hotel Phoenix
Zagreb · Croatia · Sesvetska Cesta 29
About Hotel Phoenix — Luxury Boutique Hotel in Zagreb
Hotel Phoenix is an exceptional 4-star hotel in Zagreb, Croatia. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.8 / 5
This hotel is super dirty. Dead bug was one the blanket and the carpet was dirty…And i can easily see old parts of hotel which needs to be renovated. Also the hotel’s wifi speed is super slow:(
Be careful as they lock the hotel after 22:00 and there is no entry or exit from the hotel. No one told us so we were stuck outside the hotel. Thankfully there is an emergency contact info paper outside the gates who gave us info on how to get inside. Honestly never been in a hotel before in my life where there is not a single staff member working at night.
Stay away from this hotel. This hotel grade shouldn't be no more than 2 stars. I checked in with a tour group. Unfriendly staff, smelly (curry) room, extremely slow wifi, no remote control for tv ( management decide not to have remote control in the hotel room), room temperature wine cooler instead of regular refrigerator. I just checked in, and 5 more nights in this horrible hotel makes me worried. I might request my tour company for refund or option to stay at different hotel.