Hotel Plaza Athenee

I've been coming here for 20 years and it's sad to say but it's showing its age and not too well. The service has always been impeccable but this time it was average at best. Even the courtesy of asking how you enjoyed your stay was replaced with here's your bill. The curtains in my room were ragged and torn, the bar has gone from being active and vibrant to dull and dreary. And to add insult to injury the day before I arrived I saw on their website a special price of $250 for the night but because I made the reservation by phone I had to pay $420. I'll be back in the city again next month but at a different hotel.

I had a meeting with someone who was staying there. It's a really small bar. We were there after work, and the place was almost empty. I guess it's a good place if you want to drink privately. However, for the prices they charge, I would expect something a little more interesting. There are many nice upscale bars in the neighborhood.

Twice their housekeeping opened my door while I’m sitting here naked with my lady. One of those occasions was an hour after I checked in. The other was while I was sleeping at 845am. apparently even if you do not have the “service my room” card on the door, they still want to walk right in after only 15 seconds of waiting after the knock. Room service sent me an overdone steak. Only half the time does the doorman actually open the door for me. The picture of the grand deluxe room on their website was not at all what we received. No complimentary water bottles. No coffee. Housekeeping took left me 1 bath towel for 2 people. And took the toilet paper off of the roll without putting the other roll back on it. For such a “nice” hotel I’ve received horrible service and when I brought this to a “managers” attention he had no answers and repeatedly blamed me saying this is how it is in New York. Time after time I’ve been disappointed and was hoping to give this experience a good review. Unfortunately they don’t take respsonsibility for their mistakes so I’m left paying for treatment that was worse than even a Hilton