Hotel Plaza e de Russie Relais & Châteaux

We absolutely loved our stay at this charming 5-star hotel at the end of the promenade. From the moment we arrived, the staff made us feel welcome and even had bowls ready for our dog — such a thoughtful gesture that really made a difference. The breakfast buffet was delicious with plenty of choice, and the restaurant was spotless and inviting. Everything felt relaxed, comfortable, and well cared for.

We spent 5 nights in this hotel and enjoyed it very much. The hotel itself is a modern and minimalist renovation of a much older hotel. It’s located right by the beach so is central for everything Viareggio has to offer. We ate one evening in the Michelin starred restaurant. The food was beautifully prepared and presented, with prices to match, both as you would expect. Of particular note were the staff who were all helpful, friendly, responsive and made the stay extra special.

Disappointing Honeymoon Stay – Misleading Parking Situation My stay at Hotel Plaza e de Russie - Relais & Chateaux has been incredibly frustrating, especially for what was supposed to be a special honeymoon experience. The biggest issue was the complete lack of available parking. Despite circling the hotel for over 30 minutes, I couldn’t find any public parking nearby. Nowhere during the booking process—not on their website nor in any communication—was it mentioned that parking is extremely limited or that a reservation was required in advance. The only note was about parking fees, which misleadingly implied availability. To make matters worse, when I called the hotel beforehand to arrange honeymoon packages, not a single employee mentioned the parking situation. Had I known, I would have made arrangements or even reconsidered staying here. For a luxury hotel under the Relais & Chateaux brand, this lack of transparency and poor communication is unacceptable, especially for guests celebrating important occasions like a honeymoon. The added stress completely overshadowed what should have been a memorable experience. I expected better from a hotel of this caliber and would not recommend it to anyone who requires parking or clear communication from staff.