Hotel Plaza Real boutique
Santa Rosa De Cabal · Colombia · 1342 Calle 12 2
About Hotel Plaza Real boutique — Luxury Boutique Hotel in Santa Rosa De Cabal
Hotel Plaza Real boutique is an exceptional 4-star hotel in Santa Rosa De Cabal, Colombia. Guests enjoy a distinctive experience combining world-class facilities including bar, parking, pet friendly, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Good hotel at a very good location. Staff is VERY attentive and helpful, really appreciate it. Gave 4 stars since there was no window in my room, (ask for one who does!) and breakfast was a little poor. Would return if ever back in Santa Rosa
The hotel is ok. You have to request hot water everytime. The soap dispenser is frustrating. There are no windows in the room. It says free parking but that's between 7pm and 7am. They will overcharge you for the extra hours. I wouldn't recommend it.
Very bad experiencie, do not recommend to go this hotel. We booked the suite room and unfortunately there is not hot water plus the hayrdrier did not work and it is located in a very noise street where you can not sleep at night. It is unnacceptable that they offer you a room without checking the things work properly. We informed the recepcionst and instead of apologise, she justified that in this hotel the warm water is lukewarm water. When ordering the breakfast the light was gone and many others guests confirmed that they did not dispose of warm water neither. Finally and most impressed, they do not have any complaint protocol, so they give you a blank sheet of paper where you have to write the complaint. When submitting it, they do not even stamp the sheet with the submitting schedule and hotel name in order you to be able to deliver it to any Colombian consumer complain institute. Disgusting experiencie.