Hotel President

I stayed at this hotel for a night during my All India Road Trip. The hotel is well made and gives the feeling of a 3/4 star hotel. Hotel has valet parking which is right outside the hotel. The rooms are well maintained, spacious and comfortable with all necessary amenities. Food is exorbitantly priced, though I was given some discount coupons for food by reception during check-in. They had a menu in the room which was called ‘One Plate Wonder’. This was essentially a combo meal with 2 options in Veg and 2 options in non veg. We requested them to make a veg combo from the non veg option and ordered one more veg option. But what was delivered to room was only the veg option. When I called room service the lady confirmed that the person who took the order wrote down both combos in notepad but entered only one in order-sheet! We considered this as a human error and let go. Moreover the quantity was good for 2 people so we did not insist on second item which got missed. But the food itself was absolutely mediocre. Such food is available in some foodcourt of a mall. It definitely was not a 4star hotel standard and not worth Rs. 600/- Even for breakfast the food was not enjoyable. Overall stay was comfortable but food was not enjoyable. One star less for the food.

I was deeply disappointment with the customer service I received at the venue during what was supposed to be one of the most auspicious days of my life. Unfortunately, the behavior of your staff cast a shadow over the entire experience. From the moment my family arrived, it was clear that the focus of the staff was not on providing quality service, but rather on extracting money from guests. Shockingly, even at valet parking, staff members demanded payment and stood in front of the vehicle, refusing to let it move unless money was given—something they had no right to do, especially under the guise of a ceremonial occasion. It appears there is a mutual understanding between staff and management where the staff are not paid regular wages but are instead encouraged to earn through these unethical means. This is incredibly disappointing and unprofessional. Additionally, when my photographer asked the front desk for assistance with lighting, they were completely ignored. Basic requests that should be part of any event service were disregarded. I would never consider hosting another event at your venue, nor would I recommend it to anyone. It is truly disheartening to face such treatment, especially from our own people, on such a meaningful day.

Hotel president is pathetic. in the reception they will ask you extra money without any reason as I had booked it online and paid the whole amount including taxes. I want to give this hotel minus zero star. This hotel is worst