Hotel Punta Morro

My wife, 6-year old daughter & I spent a long weekend here. Everything was fantastic! The location was flawless, everyone we encountered was kind & hospitable, and the restaurant was exceptional. We found that many of the staff spoke pretty decent English and were very forgiving with our limited Spanish. I can't think of any reason why you shouldn't leave San Diego for a weekend and come enjoy this beautiful location in Baja. P.S. If you're worried about "safety", there wasn't a single time we felt unsafe or uncomfortable, either on the hotel grounds, or in the surrounding areas of Ensenada.

I have to say, this is an amazing location with a fantastic restaurant — definitely a highlight of our stay. That said, there's significant room for improvement in service and operations. When we arrived at the gate, the guard didn’t greet us properly or ask if we were guests. Instead of directing us to the restaurant or hotel, he just let us in without notifying the front desk. By the time we parked and got out (carrying two bags each), there was no welcome, no guidance, and the front desk had no idea we were arriving. With only 20 rooms in the entire property, you'd expect a more personalized experience. The front desk should at least be aware of who is checking in that day — especially when there were only two new reservations. The check-in process took 15 minutes, and it wasn’t until much later that the bellboy helped us with our bags — after they’d already been sitting there. The room itself was beautifully decorated, but unfortunately had some downsides: a strange odor, mosquitoes inside, a very loud and hard-to-use AC, and a TV that didn’t work. Another issue: I asked if we could have coffee sent to our room in the morning — we had a wedding to attend and limited time for breakfast. I was surprised to hear they don’t offer in-room coffee service, even at an extra charge. Breakfast doesn’t begin until 8 AM, which is not convenient for early schedules. At $280 USD per night, I expected better service and more attention to detail. With more thoughtful management and better guest experience, this place could easily become a world-class wellness destination. Right now, though, it feels like a missed opportunity. The restaurant, on the other hand, was outstanding. The food was excellent, albeit pricey — but you're also paying for the beautiful setting. Still, it was the best part of the stay. If you're looking for a peaceful night's sleep, this place might be one of the better options in the area — other hotels nearby are noisy. But be prepared for some service hiccups that don't quite match the high-end pricing.

Let me start with the positive. It's a beautiful space ( exterior)Restaurant food and service are a solid 5-star. EXCELLENT. Now the rooms, are very outdated and need a lot of repairs. From the furniture to the doors. It doesn't match the exterior mid-century vibe. The screen door fell off, and the bathroom was a bit dingy also the carpet a bit gross. It definitely doesn't match $$$ we were charged.