Hotel Regency
Florence · Italy · Piazza M. D'azeglio 3
About Hotel Regency — Luxury Boutique Hotel in Florence
Hotel Regency is an exceptional 5-star hotel in Florence, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
We stayed for 2 nights and had dinner at the hotel garden. Staff was very friendly and attentive all the time. The dinner was fantastic made of local products, yet innovative. Our room was very quite and the building is well decorated. A wonderful place 15 minutes walk from the duomo.
We loved everything about our 5 night stay here. We booked months in advance and the hotel staff particularly Alice Mancini reached out to ensure that they would do anything to make our stay magical. They arranged for a lovely bouquet of flowers for my wife to celebrate our anniversary. They recommended restaurants for us to celebrate. There were cookies and a lovely note welcoming us to their property. Dino at the breakfast service was so kind and professional. We appreciated how nice Milo at the front desk treated us. Gemma was delightful and could not have been more lovely. We felt very well taken care of and respected as their guests.
We stayed at Hotel Regency for our honeymoon and overall had a nice experience, though it didn’t start out perfectly. The hotel itself is charming and elegant, and the staff were consistently kind and accommodating throughout our stay. However, the original room we were placed in on our first night was underwhelming, and unfortunately, the AC wasn’t working properly. It was uncomfortable enough that we had to request a fan just to get through the night... Thankfully, because we had booked through American Express, we were able to receive a room upgrade, and the new room was exactly what we had imagined for our honeymoon (beautiful, spacious, and most importantly, cool and comfortable). While the initial room experience was not what we expected, the warm hospitality of the staff and the upgraded room helped make the rest of our stay memorable & enjoyable!