Hotel Regina Louvre

This is a fantastic Hotel! The staff and management went above and beyond to see we had anything and everything we needed. They were professional, kind and very knowledgeable. You could not get a much better location, right in the middle of everything. The rooms were beautiful, clean and larger than expected. I travel a lot and was very impressed with the hotel and would recommend it to all.

The hotel has a great location, nice classic Parisian style and we were treated wonderfully by the guest reception and concierge. We booked a renovated room with a view of the Eiffel Towel. Housekeeping was disappointing. They blew through our DND one afternoon, and every day they put a request for DND under the door even though there was no DND on the door after 11 am, so we had to ask for service every day. Breakfast was inconsistent. Every morning they would let the buffet run out of items. They also would not announce when the buffet would close, but just closed the doors to the buffet room. On Sunday morning a young lady of the service personnel who looked like she was in charge was constantly on her cell phone versus attending guests. The in room coffee service was instant coffee, versus a real coffee maker which is expected at the price point of this hotel..

I recently had the opportunity to spend a weekend in Paris and chose to stay at the Hôtel Regina Louvre. Prior to my stay, I carefully reviewed the hotel’s history and guest experiences, and even watched an interview with the owner, whose family also manages another renowned property in Paris. The building is undeniably a historical monument located in the very heart of the city, and its architectural beauty and prime location are truly remarkable. The reception staff demonstrated a high level of professionalism, and the overall service at the front desk met five-star expectations. However, I feel it is important to share certain aspects of my stay that did not align with the standard one would anticipate from a hotel of this category. Unfortunately, the hotel is in urgent need of renovation. The carpets throughout the property, including in the guest rooms, are heavily worn and emit a strong musty and stale odor, which significantly affected my comfort. In my room, I found it unpleasant to walk on the carpet, and the general atmosphere felt unclean and outdated. Housekeeping services were insufficient. While towels were replaced and the bed was made, the room was not thoroughly cleaned. Dust was present on multiple surfaces, and the bathtub showed visible signs of mold. Additionally, the room lacked a proper coffee machine, which is a basic amenity expected in a five-star accommodation. While I fully appreciate the historical value of the building, there is a clear distinction between preserving heritage and neglecting necessary maintenance. The current condition of the interiors does not reflect the quality and comfort associated with luxury hospitality. I hope this feedback will be taken into consideration for future improvements. With thoughtful renovation and attention to detail, the Hôtel Regina Louvre has the potential to truly live up to its five-star status.