Hotel Ril

Book at this hotel. Manila and the whole team at Hotel Ril are the best. They are so kind and accommodating. As a New Yorker I highly recommend staying here whenever you visit Jesolo. My room was spacious and breakfast was full of variety.

Best location, friendly staff, great breakfast, beautiful view. Keep coming back every year, sometimes twice. P. Gardos returning guest.

Disappointing Experience – Not Worthy of a 4-Star Superior Hotel Unfortunately, our stay at this hotel did not meet the expectations we had for a 4-star superior property. The price-performance ratio was simply not appropriate, especially considering the many shortcomings we encountered. The overall atmosphere was rather inflexible, and families with children are clearly not a priority. Children are not particularly welcomed or considered — for example, dinner is served quite late, making it nearly impossible for kids to participate. We frequently had to follow up with the staff to get our meals served in a reasonable timeframe, otherwise the main course would arrive as late as 9 PM. The service during meals was consistently slow and inefficient. One particularly unacceptable issue: the high chair for our child was never cleaned — we had to do it ourselves every time, which is unacceptable in a hotel of this standard. Another major inconvenience was the over-structured reservation system. Everything had to be booked separately — beach chairs, pool loungers, lunch tables — making the experience far from relaxing. Instead of unwinding, we found ourselves managing constant bookings, reminders, and logistics. Even though pool loungers remained empty for most of the week (the hotel was clearly not at capacity), we were still scolded for using one without a reservation — for just 1.5 hours in the late afternoon. This level of micromanagement is excessive and stressful, especially when the goal is to escape the pressures of everyday life. While we understand that beach chair reservations are standard in Italy and were fine with that, the need to also reserve pool loungers — despite them being mostly unused — is simply absurd. Having to go to reception multiple times a day just to secure a place to sit defeats the purpose of a relaxing holiday. The breakfast buffet was repetitive and uninspired — the same limited selection every day with no creativity or variation. Dinner menus were also quite repetitive, which became monotonous over the course of our stay. Service overall was not attentive, especially for guests who were not part of the apparent group of “regulars.” Even at the pool lounge, getting a drink often required proactive follow-up, as staff were slow to approach. That said, we would like to commend the housekeeping team — they were very friendly and thorough. Also, a special thanks to Roco, the only waiter who genuinely cared about our experience and tried to make us feel welcome. Having stayed in several 4-star+ hotels before, we had high hopes for this stay, but unfortunately, we left disappointed. There’s a lot of room for improvement when it comes to guest experience, especially for families and new visitors. We were also asked at the end of our stay if we had enjoyed our time. I took the opportunity to mention a few points that had not worked well for us. The feedback was passed on to the manager — and the only response was simply “OK.” No apology, no interest, no sign of willingness to improve