Hotel Rockhampton Plaza Hotel

Wow!!! I just had the best steak I have ever had in my life. It was so tender I think a spoon could have carved through it. I don’t even have words for how delicious it was. The service was amazing. Friendly smiling staff . What more could you want. If you haven’t had a steak there for a bit i highly recommend trying the rib fillet. Well worth $$

It was ok, I think they were understaffed on the night we stayed. Stair cases is dangerously dark and permanent residents smoke and cough all night. Sunrise in the morning was nice from the balcony.

I booked this hotel for my mum as she was travelling from the Sunshine Coast to see me in Townsville. I booked and paid $125 online and then when she got there they 'didn't have the room I booked'. The online fee was refunded but she was made to pay for a more expensive family room. I think this was rude- they should block off the rooms if not available or just upgrade people when the website makes a mistake!! I have tried to contact the hotel, however their website has no contact information available. I asked mum what it was like inside and this was her response: Hotel was not great. I wouldn't even give it 1 star. No off street parking. Accommodation on third floor with no elevator. Shared bathroom and toilet and I was at the far end of the hall way. No water in room not even cold jug in fridge. Had to get water for jug from bathroom. TV remote wasn't working (batteries I think). Signs up telling you to put your rubbish in bin at end of hall, and 10c containers in other bin at another place and to leave your wet towels in bucket in bathroom. The room was tiny with double bed and single bed, table and 2 chairs and a small walking space between. Oh and a fridge. Window was sealed shut with air conditioner at bottom so only 1 way out. Glad there wasn't a fire. Makes camping in a swag seem glamorous and wish I had bought it with me.