Hotel Royal
Lens · Switzerland · L' Ehanoun 10
About Hotel Royal — Luxury Boutique Hotel in Lens
Hotel Royal is an exceptional 5-star hotel in Lens, Switzerland. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
Not a 5* experience. The location is definitely a strong point, and the room/view have a lot of potential. The bathroom and amenities feel stuck in the 80/90s need urgent refurbishment. Staff friendly, but came across as shy, making interaction awkward. Breakfast was below average.
Not a 5 star hotel. Rooms are nice but bathrooms and public areas are tired and need renovation. Breakfast buffet is minimal as almost all items cost extra. Service is non-existent. They should invest in their staff.
Hotel was very clean and room was lovely. A lot of staff but not a lot of coordination between them. Every day something was missing from our breakfast table. Always had to ask for extra tea/coffees. It was sold with breakfast included in price, not strictly correct, there is a buffet table but if you want items of a menu on the table that is extra, not what we expected from paying for a 5 star hotel. Restaurant is really expensive compared to other places you can eat in the same area.