Hotel Sabana Park

It is not a Marriott, but it is a nice 4-star hotel. Super safe, located in a great neighborhood, and accessible to good restaurants (Volcano is amazing!). The only thing, there is no view, and windows are useful as people can see you from the ground.!

Do NOT book your event at Hotel Sabana Park — especially if you value organization, communication, or your sanity. We had friends and family stay at this hotel over a 4-day period in March 2024, and I cannot stress this enough: if you are planning any kind of group event here — wedding, business meeting, family reunion — turn around and run. Hotel Sabana Park might look appealing from the outside, and yes, the food and basic staff interactions were decent. But behind the scenes, this hotel is a logistical nightmare. The biggest issue is Mariana, the so-called “Commercial Director.” She was the only person we were allowed to deal with, and she was completely unprofessional. She routinely ignored emails, sent us incorrect pricing and information multiple times, and was either shockingly rude or completely MIA. Her quotes for group dinners and event spaces were wildly overpriced — think Manhattan rooftop rates in a Bogotá suburb. Nothing made sense, nothing was itemized clearly, and any time we asked for clarification, we were either brushed off or met with more errors. Reservations were lost. Bills were confusing. One section of the hotel had a leaking roof. And every time we asked to speak with someone else, we were told Mariana was our only option. There are plenty of beautiful, professional venues in the Bogotá area — this is not one of them. If you're simply staying a night and have no need to interact with management, you might be fine. But if you’re organizing anything that requires coordination, clear communication, or basic respect for your time and money, avoid Hotel Sabana Park at all costs.

We stayed at this hotel recently with a large group of people for a wedding. So they made a lot of money off of us. Including eating and drinking at the different restaurants in the hotel. I bought a large box of chocolates and after a maid cleaned our room, I discovered they were missing from the refrigerator. I have contacted the hotel twice to get a refund and have gotten no word from them.