Hotel San Michele

Hotel San Michele was an absolute dream! The view is unbeatable, with majestic sunsets that can be enjoyed perfectly from the terrace or the drink garden. The pool is huge, featuring plenty of lounge chairs, a lunch spot, and a bar. The service was exceptional, and the location is absolutely perfect. Situated in Anacapri, it's just a 5-minute walk to all the shops and restaurants, and about a 7-minute walk to the chair lift. I couldn’t recommend this hotel more – you have to book a room with a balcony view; it is incredible!!

My stay at Hotel San Michele was absolutely amazing! A Perfect Birthday present! From the moment I arrived, I was blown away by the breathtaking ocean views. The hotel itself is beautiful, clean, and well-maintained, with exceptional service from the staff who went above and beyond to make my stay comfortable. The amenities were top-notch, and the atmosphere was so peaceful and relaxing. If you’re looking for a getaway with stunning sunrise views and outstanding hospitality, I highly recommend Hotel San Michele. I can’t wait to come back!

AVOID AT ALL COSTS. A Filthy Hotel with Disgraceful Management. Let me be perfectly clear: do not stay at Hotel San Michele. Our anniversary trip to Capri was completely ruined by the disgusting conditions and the unbelievably rude and hostile management at this hotel. It was a total nightmare. We arrived for our anniversary hoping for a nice room, a simple request. The manager couldn't have cared less, shutting us down with a cold "no" before shoving us into a room with a lovely view of the parking lot. That was our welcome. It got worse. The shower was absolutely filthy, filled with the hair and grime of past guests. It was disgusting. For a 4-star hotel charging €300 a night, this isn't just bad, it's a health hazard. I went to the front desk, and the two men there treated me with complete contempt. They lied straight to my face, claiming they were full while a wall of keys hung behind them. But the worst part, the part that still makes me furious, was when one of them started mocking me in Italian to his colleague, thinking I couldn't understand. Hearing them call my valid complaint "absurd" was insulting and infuriating. This wasn't just bad service; it was openly disrespectful. Their idea of "fixing" the problem was to have a cleaner come and just smear the filth around our room. It was a joke. The only reason our night wasn't a complete and utter disaster was Nadia. She was the only person on staff who showed a shred of decency or professionalism. She saw how furious we were, took charge, and made sure the shower was actually cleaned, even after the first attempt failed again. Her apology, the wine, and the food she brought us felt like the first moment of genuine human kindness we'd received. Nadia, you were a lifesaver in a sea of incompetence. This hotel is an absolute dump. It's old, falling apart, and the breakfast room is a depressing relic from another century. The 4-star rating is a complete lie. I am writing this so no one else has their special holiday ruined. There is no excuse for a hotel to be this dirty or for staff to treat guests with such disrespect. Do yourself a favor and book anywhere else. Under absolutely no circumstances should you ever stay at the Hotel San Michele. Nadia, thank you for everything. You are a wonderful person working in a truly terrible place.