Hotel Sommer Haus am See

Very good hotel. Extremely clean and amazing spa area. The massages were great. The staff was friendly, helpful and patient with all the forgetfulness of tourists on vacation, when I left my things behind. I enjoyed breakfasts too a lot. Can't complain about anything. The furniture is a little old, but I did not care too much since rooms were cleaned better, than some luxurious brands around the world. With an amazing view of alps you look out of the window, not evaluating chairs.

Stayed here for 2 nights with family including 2 kids. We had a family room which was ideal for us, the main room was quite large with a small lounge area and balcony. There was also a separate small bedroom with large bunkbeds for the kids. We used the outdoor pool twice during our stay, a great facility to relax and view the mountains after a long day. We were also able to grab drinks from the small "honesty bar" in the spa area. Food was excellent. We were on a Half Board option. Breakfast was varied and plentiful (my daughter enjoyed the rhubarb juice which we found quite unique and also the selection of pastries, breads and preserves). The dinner choices were also good - they have a buffet area for starters/salads which was excellent. We tried the tomahawk steak one evening and it was well worth the 50 euro supplement. Finally, the bar area was nice and the staff helpful. They had a great selection of gins (a nice change from the beer) and even had some local Algau gins. Great base for exploring the area and staying locally meant we were able to get up to the Neuschwanstein castle early before it got too busy.

We’ve traveled a lot of places in Europe and don’t normally leave reviews. But as I depend on them a lot when deciding where to book, we felt like this place warranted one. The hotel and the rooms are fantastic and the location is amazing, but the service is the worst we’ve experienced in Europe. I attribute this mostly to us speaking English. Most places we’ve been are totally accommodating and we did our best to communicate in German, but the staff is outright rude if you aren’t fluent. The dinner is not worth the price (go to the Castle Brewery up the road instead!), but the breakfast is good. Would not stay here again. P.S. all saunas are nude so heads up. Tried to look into that before coming out here and couldn’t find any info on it. Hopefully helpful for other English speakers.