Hotel & Spa Hacienda de Cortés

Wonderful experience! I want to start with a big shoutout to Karen, from the Spa who took care of me since I communicated with them through WhatsApp. I was able to get a Spa Day Pass and had a great experience. She guided me through the process and gave recommendations. Upon arrival, she continued her excellent service. I went to the restaurant for breakfast with my family and then the rest of the time on my own. She had the jacuzzi turned on for me to be able to enjoy it! I had a Jamaica mezcal margarita that was delicious! Then, Adriana did my pedicure and I was super attentive and kind. My relaxing massage was indeed relaxing thanks to Esperanza! I enjoyed a relaxing time at the sauna and the waiting room with a berries tea. Then I had dinner and enjoyed a delicious mushroom and flor de calabaza soup, salmon, and aperol spritz, best way to end the day! I will come back next time visit and bring family/ friends to join!

We photographed Sarah and James’ wedding here and it was gorgeous! The Hacienda offers a unique mix of history, tranquility and luxury. It’s a jewel of Mexican colonial architecture combining Spanish and pre-Hispanic elements…transports you to another era! It’s also huge. Its various old structures such as the Main House, the Chapel and the Aqueduct are located in the same property which gave us ease and comfort as we moved from scenery to scenery and of course got many beautiful pictures through the hole wedding day :) The staff was always very attentive, professional and dedicated to help me and my team get the perfect shots. This is a very magical place with exceptional service and It is an ideal destination for those couples looking for a unique and unforgettable wedding at the place of the eternal spring.

The windows should be sound-proof in order to isolate the noise of the events they offer. The attention and resolution of the employees at the front desk was deplorable. They were just playing with their phones and no intention to find a solution to any problem. The room smeeled like drain and the condition of the bathroom must be improved. The room was over-priced. No good value for money